Introduction
At BooksGhar, we strive to offer the best possible customer service. Our refund policy is a part of this commitment. This policy applies to all purchases made on our website,https://booksgar.com.
No Return Policy
Please note that BooksGhar does not offer a return option. All sales made on our website are final.
Refund Eligibility
A refund is only possible if the product delivered to you is damaged, defective, or not the product you ordered.
Damaged or Defective Products
If the product you receive is damaged or defective, you are eligible for a refund. To initiate a refund, please contact our customer service within 2 days of receiving the product with the following information:
- Your order number
- A description of the damage or defect
- Photographic evidence of the damage or defect
Wrong Product
If you receive a product that is different from what you ordered, you are eligible for a refund. To initiate a refund, please contact our customer service within 2 days of receiving the product with the following information:
- Your order number
- A description of the product you received
- Photographic evidence of the product received
Refund Process
Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Changes to Refund Policy
BooksGhar reserves the right to modify this Refund Policy at any time at our sole discretion. Therefore, we ask that you check and review this Policy for such changes on an occasional basis. Should you not agree to any provision of this Policy or any changes we make to this Policy, we ask and advise that you do not use or continue to access the BooksGhar site immediately.
By making a purchase on BooksGhar, you acknowledge and agree to abide by this Refund Policy. If you have any questions or concerns, please contact our customer support team for assistance.
Thank you for choosing BooksGhar for your book-buying needs.